Terms & Conditions

1. Definitions

For the purposes of these Terms & Conditions, the following definitions shall apply:

• "raja62", "we", "us", "our" refers to the online betting platform operated under the raja62 brand, including all associated websites, mobile applications, and services.
• "User", "you", "your" refers to any individual who registers an account, accesses our platform, or uses our services.
• "Account" means the unique user profile created when you register on raja62, containing your personal information, transaction history, and betting activity.
• "Services" encompasses all gaming, betting, and related entertainment products offered by raja62, including but not limited to sports betting, live casino games, slot games, togel lottery markets, and other gambling activities.
• "Bet" or "Wager" refers to any stake placed on a gaming or betting outcome through our platform.
• "Bonus" means any promotional offer, free bet, cashback, or other incentive provided by raja62 to users, subject to specific terms and wagering requirements.
• "KYC" (Know Your Customer) refers to the identity verification process requiring submission of government-issued identification and supporting documents.

2. Acceptance of Terms

These Terms & Conditions constitute a legally binding agreement between you and raja62. By registering an account, you confirm that:

• You have read and understood all provisions contained in these Terms & Conditions;
• You agree to comply with all rules, policies, and procedures set forth herein;
• You acknowledge that raja62 may modify these Terms at any time, and continued use of our services following such modifications constitutes acceptance of the updated Terms;
• You have also reviewed and accepted our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.

raja62 reserves the right to update, modify, or replace any part of these Terms & Conditions at our sole discretion. Material changes will be communicated via email, on-site notifications, or updates to this page with a revised "Last Updated" date. Your continued use of our services after any changes indicates acceptance of those changes. We recommend reviewing this page periodically to stay informed of any updates.

3. Eligibility Requirements

To create an account and use raja62 services, you must meet all of the following eligibility requirements:

3.1 Age Requirement

You must be at least 21 years of age to register and participate in any gambling activities on raja62. We enforce strict age verification procedures and will request government-issued identification during the KYC process. Any user found to be under 21 will have their account immediately closed, all bets voided, and funds confiscated without recourse.

3.2 Geographic Restrictions

Our services are primarily intended for residents of Indonesia. You must be physically located within Indonesia when placing bets or accessing our platform. Users attempting to access raja62 from jurisdictions where online gambling is prohibited or restricted may be blocked, and any accounts created from such jurisdictions may be closed without notice.

3.3 Legal Capacity

You must possess the legal capacity to enter into a binding contract under Indonesian law. You confirm that you are not subject to any legal incapacity, restriction, or prohibition that would prevent you from entering into this agreement or using our services.

3.4 Single Account Policy

Each individual is permitted to maintain only one account with raja62. Creation of multiple accounts (also known as "duplicate accounts" or "multi-accounting") is strictly prohibited and may result in closure of all accounts, forfeiture of balances, and permanent ban from our platform.

3.5 Responsible Financial Status

You confirm that you are not gambling with funds you cannot afford to lose, and that you are not using gambling as a source of income. If you are experiencing financial difficulties or gambling-related problems, we strongly encourage you to utilize our responsible gaming tools or seek professional assistance.

4. Account Registration

Creating a raja62 account requires providing accurate, complete, and current information during the registration process.

4.1 Registration Information

When registering, you must provide:

• Full legal name as it appears on your government-issued identification;
• Valid email address that you actively monitor;
• Active mobile phone number;
• Date of birth (to verify you are 21 or older);
• Residential address in Indonesia;
• Chosen username and secure password;
• Preferred currency (Indonesian Rupiah/IDR).

4.2 Account Verification (KYC)

All accounts must complete Know Your Customer (KYC) verification before making withdrawals. This process requires submitting:

• Government-issued photo identification (Indonesian National ID card/KTP, passport, or driver's license);
• Proof of address dated within the last three months (utility bill, bank statement, or government correspondence);
• Selfie photograph holding your ID document next to your face;
• Verification of payment methods (bank account or e-wallet ownership documentation).

KYC verification typically takes 1-24 hours. Failure to complete KYC verification when requested may result in account suspension and withdrawal restrictions.

4.3 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials. You must:

• Choose a strong, unique password not used for other online services;
• Never share your login credentials with any third party;
• Immediately notify raja62 if you suspect unauthorized access to your account;
• Log out after each session, especially when using shared or public devices.

raja62 is not liable for any losses resulting from unauthorized account access due to your failure to maintain credential security.

5. Deposits & Withdrawals

5.1 Deposit Methods

raja62 accepts deposits via the following Indonesian payment methods:

• Bank transfers: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI (Bank Syariah Indonesia), Bank Permata;
• E-wallets: OVO, DANA, GoPay, ShopeePay, LinkAja.

The minimum deposit amount is Rp 10.000. There is no maximum deposit limit. Deposits are typically credited to your account within 1-5 minutes. raja62 does not charge deposit fees, though your bank or e-wallet provider may impose transaction fees.

5.2 Withdrawal Procedures

Withdrawals can be requested at any time through your account dashboard. The minimum withdrawal amount is Rp 50.000. There is no maximum withdrawal limit per transaction or per day.

Withdrawal processing times:

• Standard processing: 5-15 minutes during business hours (08:00-22:00 WIB);
• VIP members (Gold tier and above): Priority processing with faster turnaround;
• First-time withdrawals: May require additional verification and take up to 24 hours.

5.3 Withdrawal Restrictions

Withdrawals must be made to a payment method registered in your name. We do not permit third-party withdrawals. Before processing your first withdrawal, you must:

• Complete KYC verification successfully;
• Meet any applicable bonus wagering requirements;
• Wager your deposit amount at least once (anti-money laundering measure).

5.4 Currency

All transactions on raja62 are conducted in Indonesian Rupiah (IDR). Your account balance, bets, winnings, and bonuses are denominated in IDR.

6. Bonuses & Promotions

raja62 offers various bonuses and promotional offers to enhance your gaming experience. All bonuses are subject to specific terms and conditions that must be met before any winnings can be withdrawn.

6.1 Bonus Types

Common bonus types include:

• Welcome Bonus: New player deposit match bonus;
• Reload Bonus: Deposit bonuses for existing players;
• Cashback: Percentage of losses returned weekly or monthly;
• Free Bets: Risk-free wagers on specific events;
• VIP Rewards: Tier-based benefits for loyal players.

6.2 Wagering Requirements

Most bonuses carry wagering requirements (also called turnover requirements or playthrough requirements) that must be satisfied before withdrawals are permitted. For example, a bonus with 30x wagering requires you to wager 30 times the bonus amount before cashing out. Specific requirements are detailed in each promotion's terms.

6.3 Bonus Abuse

raja62 strictly prohibits bonus abuse, including but not limited to:

• Creating multiple accounts to claim bonuses multiple times;
• Colluding with other players to meet wagering requirements artificially;
• Using betting strategies designed solely to clear bonuses with minimal risk;
• Claiming bonuses with no genuine intent to play.

Any user found engaging in bonus abuse will have all bonuses, winnings, and account balance forfeited, and their account will be permanently closed.

7. Betting Rules

7.1 Bet Placement

By placing a bet, you agree that:

• The bet is final and cannot be cancelled once confirmed;
• You have sufficient funds in your account to cover the stake;
• You accept the odds and terms displayed at the time of bet placement;
• You understand the specific rules governing the sport, game, or market on which you are betting.

7.2 Bet Settlement

Bets are settled based on official results published by the relevant sporting body or game provider. In the event of disputes, raja62's decision is final. We reserve the right to void bets in cases of obvious errors (such as incorrect odds, incorrect event information, or technical glitches).

7.3 Maximum Winnings

raja62 does not impose maximum winning limits on individual bets or total account withdrawals. However, individual promotions may specify maximum bonus winnings that can be withdrawn.

7.4 Sports-Specific Rules

Football betting, including bandar bola (bookmaker markets), mix parlay (accumulator bets), and voor bola (Asian handicap), follows international betting standards. Detailed rules for each bet type are available in our sportsbook help section.

8. Prohibited Activities

The following activities are strictly prohibited on raja62 and will result in immediate account closure and forfeiture of all funds:

• Fraudulent Activity: Providing false information, using stolen payment methods, or engaging in identity theft;
• Money Laundering: Using raja62 to transfer, disguise, or conceal illegally obtained funds;
• Collusion: Cooperating with other players to gain unfair advantages;
• Software Exploitation: Using bots, automated betting software, or exploiting technical vulnerabilities;
• Account Sharing: Allowing other individuals to access or use your account;
• Arbitrage Betting: Exploiting odds discrepancies across multiple platforms to guarantee profits;
• Chargebacks: Initiating payment disputes or chargebacks through your bank after deposits have been credited;
• Underage Gambling: Allowing anyone under 21 to use your account;
• Multiple Accounts: Creating or operating more than one account per individual.

9. Limitation of Liability

To the maximum extent permitted by applicable law:

• raja62 provides services on an "as is" and "as available" basis without warranties of any kind, express or implied;
• We are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our services;
• We are not responsible for losses resulting from technical issues, server downtime, internet connectivity problems, or third-party payment processor failures;
• We do not guarantee uninterrupted or error-free service operation;
• You acknowledge that gambling involves financial risk and you may lose money;
• Our total liability to you for any claim shall not exceed the amount of your account balance at the time of the claim.

You agree to indemnify and hold harmless raja62, its affiliates, partners, officers, and employees from any claims, damages, losses, or expenses (including legal fees) arising from your breach of these Terms or your use of our services.

10. Account Termination

10.1 Voluntary Closure

You may close your account at any time by contacting customer support. Before closure, you must withdraw all remaining funds and meet any outstanding wagering requirements. Accounts with active bonuses may require bonus forfeiture before closure.

10.2 raja62-Initiated Closure

We reserve the right to suspend or permanently close your account without prior notice if:

• You breach any provision of these Terms & Conditions;
• You engage in prohibited activities as outlined in Section 8;
• You fail to complete KYC verification when requested;
• Your account shows signs of fraudulent activity or money laundering;
• You are found to be under 21 years of age;
• We are required to do so by law or regulatory authority.

In cases of account closure for rule violations, raja62 reserves the right to withhold any remaining balance.

10.3 Self-Exclusion

Users concerned about problem gambling may request self-exclusion for periods of 1 month, 3 months, 6 months, 1 year, or permanent closure. During self-exclusion, you cannot access your account, deposit funds, or place bets. For more information, please visit our Responsible Gaming page.

11. Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with applicable international gaming regulations and Indonesian consumer protection laws to the extent they apply.

In the event of any dispute arising from or relating to these Terms or your use of raja62 services, you agree to first attempt to resolve the matter through good-faith negotiations with our customer support team. If informal resolution fails, disputes shall be resolved through binding arbitration in accordance with internationally recognized arbitration rules.

You agree to waive any right to participate in class-action lawsuits or class-wide arbitration against raja62.

12. Contact Information

If you have questions regarding these Terms & Conditions, require clarification on any provision, or need to report a concern, please contact our customer support team:

• Email: [email protected] (response within 24 hours)
• Live Chat: Available 24/7 through your account dashboard
• WhatsApp: Contact details available on our website

Our Indonesian-speaking support team is available around the clock to assist with any questions or concerns you may have.